More and more British dual nationals are sharing their exasperation over the UK’s Electronic Travel Authorisation (ETA) scheme. Overall, many claim the new system has given vague, inconsistent, and deeply frustrating guidance.
What Is the ETA?
The ETA is a new digital entry requirement for non-visa nationals entering the UK to improve border control. It is similar to the EU’s upcoming ETIAS system.
Initially, the ETA applied to nationals from Qatar and other Gulf states. Later, it also covered European and certain non-European nationalities.
Confusion for Dual Nationals
British dual nationals are now facing unexpected complications. In particular, many live abroad and travel on non-UK passports. However, the ETA rules are creating confusion for them.
For instance, some claim the UK Home Office noted they needed an ETA even if they held a valid British passport. Meanwhile, others mistakenly learned that they didn’t.
According to The Local, the UK Home Office reportedly said British dual nationals could travel without proof of British nationality.
“We recognise that the introduction of the ETA is a substantial change for British dual citizens of ETA eligible nationalities, and they are currently permitted to travel on their non-British passport without an ETA or proof of British nationality while the scheme is being implemented,” noted the UK Home Office.
Dual Nationals in Limbo
Later, on April 7, the bureau noted that it expects airlines to not deny boarding to such British dual nationals. Specifically, they can fly without a UK passport or proof of British nationality.
“We recognise that the introduction of the ETA is a substantial change for British dual citizens of ETA eligible nationalities. In the current transition period, we do not expect carriers to deny boarding to passengers who cannot produce a valid British passport or certificate of entitlement.”
However, the UK Home Office also urged British dual nationals to “make the necessary arrangements” to “avoid complications.”
As such, this uncertainty has left many in a difficult position. Some may not obtain a UK passport or certificate of entitlement because of the initial advice that it is unnecessary. On the other hand, others are left scrambling for such documentation in order to steer clear of inconvenience.
Overall, travelers and immigration experts have called the official guidance “vague” and “misleading.” Additionally, rules seem to change without proper notice.
Lack of Clear Communication
Critics say the UK government has failed to communicate the changes clearly. As a result, travelers don’t know what to expect.
This disconnect has also caused confusion at every step of the journey. In addition, it has also eroded trust in the system.
British dual nationals have also reported a “glitch” in the UK ETA application form. Specifically, the form prevents British dual citizens without a UK passport to indicate they are British.
Travel experts and expat organizations have urged the government to publish detailed guidance. Until then, uncertainty continues to grow.
What’s Next?
The ETA will expand further in 2025. However, without clearer rules, many fear more chaos ahead.
British dual nationals are merely asking for clarity. Until that happens, they say travel to the UK remains stressful and unpredictable.
Photo by Ethan Wilkinson on Unsplash
